Policies
Privacy Policy
Welcome to The “Never Taught Us” Collection (operated on lovelabs.online). We respect your privacy and are committed to protecting any personal information you share with us.
1. Information We Collect
When you purchase our eBooks, we collect essential details necessary to process your order and deliver your digital files:
- Your name
- Your email address
- Transaction reference details
We do not store your credit/debit card numbers, UPI PINs, or banking passwords. All payment details are securely handled directly by our payment partner, Razorpay.
2. How We Use Your Information
We use your information solely to:
- Send your purchased eBooks and download links.
- Provide customer support and process refund requests.
- Send critical transaction receipts and order confirmations.
3. Third-Party Services
We do not sell, rent, or trade your personal information. We only share required data with trusted partners strictly for fulfilling our service:
- Razorpay: To securely process transactions and verify payments.
4. Data Security
We employ standard technical and operational security measures to protect your personal details from unauthorized access or disclosure.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please email us at: sakizady@gmail.com
How this website works
These points describe how the site is built, so they can be included in your policy:
- The website does not ask visitors to create an account or sign up.
- The website itself does not set cookies or load analytics or advertising trackers.
- Fonts and images are served from this website, not from third-party services.
- Payments are made on Razorpay’s checkout pages. Card, UPI and bank details are entered with Razorpay and are not seen or stored by this website. Razorpay’s own privacy policy applies to the payment.
- Like most websites, the hosting provider may keep standard server logs (such as IP address, browser type and pages requested) for security and maintenance.